Terms of use
These Terms of Use (the “Terms”) govern your access to and use of the EchoWiseAI website and services (the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
Eligibility and account
You must be legally able to enter into a binding agreement to use the Service. You are responsible for the accuracy of your account information and for maintaining the confidentiality of your login credentials. You are responsible for all activities under your account.
Access and acceptable use
- Use the Service only for lawful purposes and in accordance with these Terms.
- Do not attempt to copy, modify, reverse engineer, or disrupt the Service.
- Do not upload or share content that is illegal, infringing, or harmful.
- Do not exceed usage limits, abuse free tiers, or attempt to circumvent controls, rate limits, or security features.
- You are responsible for your end users’ compliance when embedding or exposing the chatbot to third parties.
Your content
You may upload or connect content, prompts, conversation data, and other materials (collectively, “Content”). You retain all rights to your Content. You grant EchoWiseAI a worldwide, non‑exclusive license to host, process, reproduce, and display your Content solely to provide, maintain, and improve the Service, to comply with law, and to prevent fraud or abuse.
You represent and warrant that you have all necessary rights to submit Content and that your Content does not infringe the rights of any third party or violate any law or regulation.
AI‑generated outputs
The Service may generate responses and other outputs based on your prompts and configuration. Outputs may be inaccurate, incomplete, or otherwise unreliable. You are responsible for reviewing outputs and determining their suitability for your use case, including any reliance or actions taken based on such outputs.
Plans, billing and trials
If you subscribe to a paid plan, you authorize us to charge applicable fees and taxes on a recurring basis until you cancel. Prices and features may change upon notice. Trial or promotional periods may be offered and are subject to the terms displayed at sign‑up.
You may cancel at any time through your account settings; cancellation takes effect at the end of your current billing period. Unless required by law, fees paid are non‑refundable.
Integrations and third‑party services
The Service may enable you to integrate with or link to third‑party services. Your use of any third‑party services is governed by their separate terms and privacy policies. We are not responsible for third‑party services and do not control their content or availability.
Privacy and data protection
We process personal data as described in our Privacy Policy and, where applicable, our Data Processing Addendum. By using the Service, you agree to those terms.
Intellectual property
The Service, including its interfaces, features, and content (excluding your Content), is owned by or licensed to EchoWiseAI and is protected by intellectual property and other laws. Except for the limited rights expressly granted in these Terms, no rights are granted to you.
Feedback
If you provide ideas, suggestions or feedback, you grant EchoWiseAI a perpetual, irrevocable, worldwide, royalty‑free license to use and incorporate them without restriction or obligation to you.
Service availability; support
We strive to keep the Service available and performant but do not guarantee uninterrupted operation. Support levels are provided as described in the Service and may vary by plan.
Termination
We may suspend or terminate your access immediately if you violate these Terms, pose a security or legal risk, or fail to pay fees when due. Upon termination, your right to use the Service ceases, but provisions that by their nature should survive will remain in effect.
Disclaimers
THE SERVICE AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. YOU ASSUME ALL RISK FOR YOUR USE OF THE SERVICE.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ECHOWISEAI AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY. OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Indemnification
You agree to defend, indemnify and hold harmless EchoWiseAI from and against any claims, liabilities, damages, losses and expenses (including reasonable attorneys’ fees) arising from or related to your Content or your use of the Service in violation of these Terms or applicable law.
Governing law; disputes
These Terms are governed by the laws of the jurisdiction where EchoWiseAI is established, without regard to conflict‑of‑law principles. Any dispute will be subject to the exclusive jurisdiction and venue of the courts located in that jurisdiction.
Changes to the Terms
We may modify these Terms from time to time. We will post the updated Terms on this page with the “Last updated” date. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
Last updated: 8/28/2025
Contact
Questions about these Terms? Please reach out via our Contact page.