Help Center
How to add EchowiseAI to Shopify
Welcome to our Help Center! Learn how to easily add your EchowiseAI chatbot to your Shopify store. Follow these simple steps to integrate AI-powered customer support in minutes.

Installation Steps
Step 1: Access Your Shopify Theme
- Log into your Shopify admin panel
- Go to Online Store under Sales Channels
- Click on Themes
- Find your active theme and click the three dots (⋮) to the left of Customize
- Select Edit Code
Step 2: Add the Chatbot Code
- In the theme editor, locate the theme.liquid file
- Find the
<head>
section - Add your EchowiseAI chatbot code snippet where you want the chatbot to appear
- Save the changes
Step 3: Test Your Installation
- Preview your store to ensure the chatbot appears correctly
- Test the chatbot functionality
- Publish your changes when satisfied
Pro Tip: The <head>
section in theme.liquid is the most common and recommended location for adding your chatbot code, as it ensures the chatbot loads on every page of your store.