Help Center

How to Install Chatbot on Your Website

Welcome to our Help Center! Learn how to easily install your custom AI chatbot on your website. We provide two simple methods: JavaScript script injection and iframe embedding. Both methods are straightforward and require no coding knowledge.

Installation Methods

You have two options to add your chatbot to your website. Choose the method that works best for your setup and technical requirements.

Method 1: JavaScript Script Injection

This method involves adding a small JavaScript code snippet to your website's HTML. It's the most common and recommended approach for most websites.

Steps:

  1. Go to your chatbot's Installation tab in the dashboard
  2. Copy the JavaScript code snippet provided
  3. Paste the code just before the closing </body> tag in your HTML
  4. Save and publish your website
JavaScript installation steps

JavaScript Installation Steps

Method 2: Iframe Embedding

If you prefer to embed the chatbot as an iframe, this method allows you to place the chatbot in a specific location on your page with more control over positioning and styling.

Steps:

  1. Go to your chatbot's Installation tab in the dashboard
  2. Copy the iframe code snippet provided
  3. Paste the iframe code where you want the chatbot to appear on your page
  4. Customize the width, height, and styling as needed
  5. Save and publish your website
Iframe embedding steps

Iframe Embedding Steps

Common Issues and Solutions

Troubleshooting

  • Chatbot not appearing: Make sure the code is placed correctly and your website is published
  • Script errors: Check that the code snippet is copied completely without any modifications
  • Styling conflicts: The chatbot should automatically adapt to your website's theme
  • Mobile issues: Both methods are mobile-responsive by default